Privacy Policy

Who we are

This website is operated by E.DOGGO Pet Care, a local pet care business in Sydney, NSW. We respect your privacy and aim to handle personal information in line with the Australian Privacy Principles.

What we collect

When you send an enquiry, join the app launch list or contact us, we may collect:

• your name, email address and mobile number;
• your suburb and the service you're interested in;
• details about your dog(s) that you choose to share, such as names, breed, age, routines and care needs;
• any message you send us.

Like most websites, our hosting and (if enabled) analytics tools may also record technical information such as your browser type, pages visited and approximate location. This helps us understand how the site is used and improve it.

How we use it

• to respond to your enquiry and arrange the care you've asked about;
• to provide our services and keep in touch about your bookings;
• to let you know when the E.DOGGO app launches, if you've asked us to;
• to improve our website and services.

We don't sell your personal information.

Sharing

We only share personal information with service providers who help us run the business and this website (for example website hosting, email and analytics providers), or where required by law. These providers may store data outside Australia.

Cookies & analytics

This site may use cookies and similar technologies, including tools such as Google Analytics or Meta Pixel when enabled, to measure visits and the performance of our marketing. You can control cookies through your browser settings.

Keeping it safe

We take reasonable steps to protect the personal information we hold from misuse, loss and unauthorised access, and we keep it only for as long as we need it.

Access & correction

You can ask to access or correct the personal information we hold about you, or ask us to delete it, at any time. If you have a concern about how we've handled your information, please contact us first and we'll do our best to resolve it. You can also contact the Office of the Australian Information Commissioner (OAIC).

Contact us

E.DOGGO Pet Care — email edoggopetcare@gmail.com or call 0451 242 111.

We may update this policy from time to time. The latest version will always be on this page. See also our website terms of use.